Handling of Personal Information

Now Village Co., Ltd. ("we") takes the utmost care in handling customers' personal information in accordance with our Personal Information Protection Policy.
Our approach to handling personal information is set out below.

1. Purposes of use of personal information

We use the personal information we collect only to the extent necessary to achieve each purpose in carrying out our business.
We collect personal information as follows.

(1) Personal information collected through enquiries and requests for materials
・To respond to customers' opinions, enquiries and requests for materials

(2) Personal information collected through job applications
・For recruitment screening and correspondence with applicants
・To contact and provide information to applicants in our recruitment activities

(3) Personal information collected in our marketing support business
・To provide contracted advertising management, marketing consulting and web production

(4) Personal information collected in our seminar business
・To send information to seminar participants and respond to their enquiries
・To improve our seminars and analyse responses based on post-seminar questionnaires
・To tell you about our services and other seminars

(5) Personal information about our business partners
・For necessary business communication, performance of contracts, business meetings and similar purposes
・To manage business partner information

(6) Information obtained when we are entrusted with work
・To carry out the entrusted work

2. Provision of personal information to third parties

We do not provide personal information to third parties without the prior consent of the person concerned.
However, please note that we may provide personal information to third parties without prior consent in the following cases.

(1) Where required by law
(2) Where it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
(3) Where it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the person's consent
(4) Where it is necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining the person's consent is likely to impede those duties

When we provide personal data to a third party in a foreign country, we do so in accordance with the Act on the Protection of Personal Information.

3. Entrusting the handling of personal information

We may entrust all or part of the work involving the handling of personal information to outside parties. In that case, we select contractors with an adequate personal information protection system and conclude a contract on the protection of personal information.

4. Joint use of personal information

When we hold seminars jointly with other companies, we may jointly use participants' personal data.
(1) Items of personal data used jointly
　　Application information of participants in co-hosted seminars
(2) Scope of joint users
　　The co-hosting companies of each seminar
(3) Purposes of use by joint users
　　・To manage applications and participants for co-hosted seminars
　　・To provide information about and introduce the services of each co-hosting company
(4) Name and address of the party responsible for managing the jointly used personal information and, for a corporation, the name of its representative
　　Now Village Co., Ltd., Representative Director: Kuniyuki Imamura
(5) Method of collection
　　Through online application forms

5. Disclosure of retained personal data, complaints and enquiries

Now Village Co., Ltd. — Personal Information Desk
Personal information protection manager: Yota Sannomiya
Address: Tsao Hibiya 10F, 3-3-13 Shimbashi, Minato-ku, Tokyo 105-0004, Japan
Email: kanri@now-village.jp

You may request notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use, erasure or suspension of provision to third parties of the personal information we hold, and disclosure of records of provision to third parties (referred to below as "disclosure, etc."). To request disclosure, etc., or for enquiries, complaints and consultations about personal information, please contact the "Now Village Co., Ltd. Personal Information Desk".
We will contact you about the procedure.
Please note that we charge a fee (up to JPY 1,000 per request) for the disclosure of retained personal data or records of provision to third parties and for notification of the purposes of use.

6. Providing personal information is voluntary

Providing personal information to us is voluntary.
However, if you do not provide the information, you may be unable to receive some services.

7. SSL and cookies

Our website supports SSL (Secure Socket Layer) and encrypts communication between your web browser and our web server. Personal information you enter, such as your name, address and telephone number, is encrypted automatically.

We use a technology called cookies to make our website more convenient to use.
Cookies are a mechanism by which a website provider temporarily writes and stores data on a visitor's computer through the browser, for the efficient operation of the internet and to measure usage.
Cookies can identify the computer being used, but they do not contain information that identifies the user personally.
You can refuse cookies through your browser settings.
For how to change browser settings, please contact the browser's developer.
You can disable Google Analytics by downloading and installing the "Google Analytics Opt-out Browser Add-on" from Google's download page and changing your browser's add-on settings.

[Tools that use cookies on our website]
・Google Analytics
Purpose: to analyse access to our website
Google Policies and Terms
https://policies.google.com/technologies/ads?hl=en
Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout?hl=en

・HubSpot
Purpose: to analyse access to our website
HubSpot Cookie Policy / how to manage cookies (opt-out)
https://legal.hubspot.com/cookie-policy
Terms of Service
https://legal.hubspot.com/terms-of-service

Matters concerning retained personal data and records of provision to third parties

1. Name and address of the business handling personal information, and the name of its representative

Now Village Co., Ltd.
Address: Tsao Hibiya 10F, 3-3-13 Shimbashi, Minato-ku, Tokyo 105-0004, Japan
Representative Director: Kuniyuki Imamura

2. Name or title, affiliation and contact details of the personal information protection manager (or their deputy)

Personal information protection manager: Yota Sannomiya
Contact: kanri@now-village.jp

3. Purposes of use of all retained personal data

Please refer to "1. Purposes of use of personal information" above,
excluding (3) and (6).

4. Where to make complaints about the handling of retained personal data

Now Village Co., Ltd. — Personal Information Desk
Address: Tsao Hibiya 10F, 3-3-13 Shimbashi, Minato-ku, Tokyo 105-0004, Japan
Email: kanri@now-village.jp

5. Name of the accredited personal information protection organisation and where to file complaints

We do not currently belong to an accredited personal information protection organisation.

6. Procedure for requests for disclosure, etc. of retained personal data or records of provision to third parties

You may request disclosure, etc. (notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use, erasure and suspension of provision to third parties, and disclosure of records of provision to third parties) of your retained personal data that we manage. If you wish to do so, or for enquiries, complaints and consultations about your personal information, please contact the "Now Village Co., Ltd. Personal Information Desk". Please note that we charge a fee (up to JPY 1,000 per request) for the disclosure of retained personal data or records of provision to third parties and for notification of the purposes of use.

7. Measures taken to manage the security of retained personal data

(Basic policy)
We take appropriate security measures and manage customers' personal information strictly to prevent its loss, destruction, falsification or leakage.

(Rules for handling personal information)
・We have established "Personal Information Protection Regulations" that set out handling methods, responsible persons and staff, and their operation for each stage of collection, use, storage, provision and deletion or disposal.
This includes measures to prevent leakage of personal information that we have collected or intend to collect and plan to handle as retained personal data.

(Organisational security measures)
・We have appointed a personal information protection manager, clarified which employees handle personal information and the scope of the information they handle, and set up a system for reporting to the manager when we become aware of facts or signs of a breach of the Act on the Protection of Personal Information or our handling regulations.
・We regularly carry out self-inspections and internal audits of how personal information is handled.

(Human security measures)
・We regularly train employees on points to note when handling personal information.
・We conclude confidentiality agreements concerning personal information.

(Physical security measures)
・In areas where personal information is handled, we control employees' entry and exit and restrict the devices they bring in, and we take measures to prevent unauthorised persons from viewing personal information.
・We take measures to prevent the theft or loss of devices, electronic media and documents that handle personal information, and when such devices or media are carried, including within our premises, we take measures so that personal information cannot easily be identified.

(Technical security measures)
・We use access control to limit the staff in charge and the scope of the personal information databases they handle.
・We have introduced systems that protect information systems handling personal information from unauthorised external access and malicious software.

(Understanding the external environment)
We may use cloud services to store personal data. We implement security measures after understanding the personal information protection systems of the following country.

We use HubSpot to manage seminar participant information and customer information.
The candidate foreign country, where this falls under "provision to a third party in a foreign country", is:
・United States of America
Information on the systems of the above country
Personal Information Protection Commission:
https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku

Information on the measures taken by the third party (HubSpot) to protect personal information
Privacy Policy:
https://legal.hubspot.com/privacy-policy

Revised: October 16, 2026

This is a translation provided for convenience. If there is any discrepancy, the Japanese version prevails. View the Japanese version