{"id":2210,"date":"2026-06-10T10:46:40","date_gmt":"2026-06-10T01:46:40","guid":{"rendered":"https:\/\/now-village.jp\/marketing-spot\/?post_type=knowhow&p=2210"},"modified":"2026-07-06T10:37:54","modified_gmt":"2026-07-06T01:37:54","slug":"hubspot-zendesk","status":"publish","type":"knowhow","link":"https:\/\/now-village.jp\/marketing-spot\/knowhow\/hubspot\/hubspot-zendesk\/","title":{"rendered":"\u30102026\u5e74\u6700\u65b0\u6bd4\u8f03\u3011HubSpot vs Zendesk\uff01\u6700\u9069\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u9078\u3073\u65b9"},"content":{"rendered":"\n

HubSpot Service Hub\u3068\u306f<\/h2>\n\n\n\n
\"HubSpot\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
\u51fa\u5178\uff1aHubSpot Service Hub<\/a><\/figcaption><\/figure>\n\n\n\n

HubSpot\u793e\u304c\u63d0\u4f9b\u3059\u308b\u300cService Hub<\/strong>\u300d\u306f\u3001\u4e16\u754c135\u30ab\u56fd\u4ee5\u4e0a\u300129\u4e079,000\u793e\u4ee5\u4e0a\uff082026\u5e745\u6708\u6642\u70b9\uff09\u3067\u5229\u7528\u3055\u308c\u3066\u3044\u308bCRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cHubSpot\u300d\u306e\u4e00\u90e8\u3068\u3057\u3066\u63d0\u4f9b\u3055\u308c\u308bAI\u642d\u8f09\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n

HubSpot\u306e\u6700\u5927\u306e\u7279\u5fb4\u306f\u3001\u300c\u9867\u5ba2\u3092\u6df1\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u300d\u3092\u5168\u90e8\u7f72\u3067\u5171\u6709\u3067\u304d\u308b\u70b9\u306b\u3042\u308a\u307e\u3059<\/em>\u3002
\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3084\u55b6\u696d\u90e8\u9580\u3068\u540c\u3058\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u4f7f\u7528\u3059\u308b\u305f\u3081\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u306f\u300c\u3053\u306e\u304a\u5ba2\u69d8\u304c\u904e\u53bb\u306b\u3069\u306e\u5e83\u544a\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3068\u3069\u306e\u3088\u3046\u306a\u5546\u8ac7\u3092\u3057\u3001\u4f55\u3092\u8cfc\u5165\u3057\u3066\u3044\u308b\u304b\u300d\u3092\u628a\u63e1\u3057\u305f\u72b6\u614b\u3067\u5bfe\u5fdc\u3092\u958b\u59cb\u3067\u304d\u308b\u70b9\u306b\u5f37\u307f\u304c\u3042\u308a\u307e\u3059\u3002

\u95a2\u9023\u8a18\u4e8b\uff1a
\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u52b9\u679c\u7684\uff01HubSpot\u306eService Hub\u3068\u306f\uff1f\u6a5f\u80fd\u3084\u5c0e\u5165\u52b9\u679c\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n

Zendesk\u3068\u306f<\/h2>\n\n\n\n
\"Zendesk\u3068\u306f\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
\u51fa\u5178\uff1aZendesk<\/a><\/figcaption><\/figure>\n\n\n\n

Zendesk\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u7279\u5316\u3057\u3066\u958b\u767a\u3055\u308c\u305fAI\u642d\u8f09\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002
\u4e16\u754c\u4e2d\u306e\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u304b\u3089\u5927\u4f01\u696d\u307e\u3067\u5e45\u5e83\u3044\u5c0e\u5165\u5b9f\u7e3e\u304c\u3042\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u67d4\u8edf\u306a\u8a2d\u8a08\u304c\u652f\u6301\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u300c\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u300d\u3068\u3044\u3046\u6982\u5ff5\u3092\u4e2d\u5fc3\u306b\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u96fb\u8a71\u3001SNS\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u306b\u9577\u3051\u3066\u3044\u307e\u3059\u3002
\u8907\u96d1\u306a\u6761\u4ef6\u5206\u5c90\u304c\u5fc5\u8981\u306a\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3084\u3001\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3092\u6c42\u3081\u308b\u7d44\u7e54\u306b\u9069\u3057\u305f\u5c02\u9580\u30c4\u30fc\u30eb\u3067\u3059<\/em>\u3002<\/p>\n\n\n\n

HubSpot\u3068Zendesk\u306e\u6599\u91d1\u6bd4\u8f03<\/h2>\n\n\n\n

HubSpot\u3068Zendesk\u306e\u6599\u91d1\u4f53\u7cfb\u306f\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002
\u81ea\u793e\u3067\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u969b\u306f\u3001\u521d\u671f\u8cbb\u7528\u3060\u3051\u3067\u306a\u304f\u3001\u5c06\u6765\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u6570\u306e\u5897\u6e1b\u3084\u5229\u7528\u6a5f\u80fd\u306e\u62e1\u5f35\u3092\u898b\u636e\u3048\u305f\u30b7\u30df\u30e5\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n

HubSpot\u306e\u6599\u91d1\u4f53\u7cfb<\/strong><\/h3>\n\n\n\n

HubSpot\u306f\u3001\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3068\u306a\u308b\u57fa\u672c\u306eCRM\u6a5f\u80fd\u306f\u8ab0\u3067\u3082\u7121\u6599\u3067\u5229\u7528\u3067\u304d\u307e\u3059\u3002
\u52a0\u3048\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u5411\u3051\u306e\u6a5f\u80fd\u3067\u3042\u308bService Hub\u306f\u7121\u6599\u30d7\u30e9\u30f3\u3092\u306f\u3058\u3081\u3001\u4ee5\u4e0b4\u3064\u306e\u30d7\u30e9\u30f3\u304c\u3042\u308a\u307e\u3059\u3002\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u3053\u3068\u3067\u3088\u308a\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u25bc\u6708\u984d\u6255\u3044\u306e\u5834\u5408<\/strong><\/p>\n\n\n\n

<\/th>\u7121\u6599<\/th>Starter<\/th>Professional<\/th>Enterprise<\/th><\/tr><\/thead>
Service Hub<\/strong><\/td>\u00a50
\u671f\u9593\u5236\u9650\u306a\u3057<\/td>		\u00a52,400
\u30b3\u30a2\u30b7\u30fc\u30c8
1\u542b\u3080<\/td>		\u00a512,000
Service\u30b7\u30fc\u30c8
1\u542b\u3080<\/td>		\u00a518,000
Service\u30b7\u30fc\u30c8
1\u542b\u3080<\/td><\/tr>
AI\u642d\u8f09<\/strong><\/td>\u306a\u3057<\/td>\u3042\u308a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u25bc\u5e74\u984d\u6255\u3044\u306e\u5834\u5408\uff08\u203b\u5e74\u984d\u652f\u6255\u3044\u306e\u5834\u5408\u306f\u3001\u6708\u984d\u652f\u6255\u3044\u306e\u6599\u91d1\u3088\u308a\u3082\u5c11\u3057\u5b89\u304f\u306a\u308a\u307e\u3059\uff09<\/strong><\/p>\n\n\n\n

<\/th>\u7121\u6599<\/th>Starter<\/th>Professional<\/th>Enterprise<\/th><\/tr><\/thead>
Service Hub<\/strong><\/td>\u00a50
\u671f\u9593\u5236\u9650\u306a\u3057<\/td>		\u00a51,800
\u30b3\u30a2\u30b7\u30fc\u30c8
1\u542b\u3080<\/td>		\u00a510,800
Service\u30b7\u30fc\u30c8
1\u542b\u3080<\/td>		\u00a518,000
Service\u30b7\u30fc\u30c8
1\u542b\u3080<\/td><\/tr>
AI\u642d\u8f09<\/strong><\/td>\u306a\u3057<\/td>\u3042\u308a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u7279\u5fb4\u7684\u306a\u306e\u306f\u3001\u300c\u95b2\u89a7\u306e\u307f\u306e\u30e6\u30fc\u30b6\u30fc\u300d\u306f\u7121\u6599\u3067CRM\u3092\u53c2\u7167\u3067\u304d\u308b\u70b9\u3067\u3059\u3002
\u4ed6\u90e8\u7f72\u306e\u30e1\u30f3\u30d0\u30fc\u304c\u72b6\u6cc1\u3092\u78ba\u8a8d\u3059\u308b\u3060\u3051\u306a\u3089\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u305b\u3093\u3002
\uff08\u203b\u30c7\u30fc\u30bf\u3092\u7de8\u96c6\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u30b3\u30a2\u30b7\u30fc\u30c8\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u305f\u3044\u30e6\u30fc\u30b6\u30fc\u306fService\u30b7\u30fc\u30c8\u304c\u5fc5\u8981\u3067\u3059\uff09<\/p>\n\n\n\n

Zendesk\u306e\u6599\u91d1\u4f53\u7cfb<\/strong><\/h3>\n\n\n\n

Zendesk\u306f\u3001\u4e3b\u306b\u300cZendesk Suite\u300d\u3068\u3044\u3046\u30d1\u30c3\u30b1\u30fc\u30b8\u30d7\u30e9\u30f3\u3067\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002
Zendesk\u306f\u300c1\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08\u30e6\u30fc\u30b6\u30fc\uff09\u5358\u4f4d\u300d\u306e\u8ab2\u91d1\u304c\u57fa\u672c\u3067\u3059\u3002<\/p>\n\n\n\n

\u25bc\u6708\u984d\u6255\u3044\u306e\u5834\u5408<\/strong><\/p>\n\n\n\n

<\/th>Support Team<\/th>Suite Team<\/th>Suite Professional<\/th>Suite Enterprise<\/th><\/tr><\/thead>
Zendesk<\/strong><\/td>$25\/\u30e6\u30fc\u30b6\u30fc<\/td>$69\/\u30e6\u30fc\u30b6\u30fc<\/td>$149\/\u30e6\u30fc\u30b6\u30fc<\/td>$219\/\u30e6\u30fc\u30b6\u30fc<\/td><\/tr>
AI\u642d\u8f09<\/strong><\/td>\u306a\u3057<\/td>\u3042\u308a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u25bc\u5e74\u984d\u6255\u3044\u306e\u5834\u5408\uff08\u203b\u5e74\u984d\u6255\u3044\u306e\u5834\u5408\u3001\u6708\u984d\u6255\u3044\u306e\u5834\u5408\u306e20\uff05\u5272\u5f15\u306b\u306a\u308a\u307e\u3059\uff09<\/strong><\/p>\n\n\n\n

<\/th>Support Team<\/th>Suite Team<\/th>Suite Professional<\/th>Suite Enterprise<\/th><\/tr><\/thead>
Zendesk<\/strong><\/td>$19\/\u30e6\u30fc\u30b6\u30fc<\/td>$55\/\u30e6\u30fc\u30b6\u30fc<\/td>$115\/\u30e6\u30fc\u30b6\u30fc<\/td>$169\/\u30e6\u30fc\u30b6\u30fc<\/td><\/tr>
AI\u642d\u8f09<\/strong><\/td>\u306a\u3057<\/td>\u3042\u308a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
\n
HubSpot\u5c0e\u5165\u30fb\u69cb\u7bc9\u652f\u63f4\u30b5\u30fc\u30d3\u30b9<\/a><\/div>\n<\/div>\n\n\n\n

HubSpot\u3068Zendesk\u306e\u6a5f\u80fd\u6bd4\u8f03<\/h2>\n\n\n\n

\u6b21\u306b\u3001\u4e21\u30c4\u30fc\u30eb\u306e\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u306b\u3064\u3044\u3066\u6bd4\u8f03\u3057\u3066\u3044\u304d\u307e\u3059\u3002
\u3053\u3053\u3067\u306f\u3001\u4ee5\u4e0b\u306e12\u306e\u4e3b\u8981\u306a\u6a5f\u80fd\u30ab\u30c6\u30b4\u30ea<\/strong>\u3054\u3068\u306b\u3001\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

\u6a5f\u80fd<\/th>HubSpot
Service Hub<\/th>		Zendesk<\/th><\/tr><\/thead>
\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/td>\u25ce<\/td>\u25ce<\/td><\/tr>
\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9<\/td>\u25ce<\/td>\u25ce<\/td><\/tr>
\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb<\/td>\u3007<\/td>\u25ce<\/td><\/tr>
\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/td>\u3007<\/td>\u25ce<\/td><\/tr>
\u30d7\u30ec\u30a4\u30d6\u30c3\u30af<\/td>\u25ce<\/td>\u25b3<\/td><\/tr>
\u30a2\u30f3\u30b1\u30fc\u30c8<\/td>\u25ce<\/td>\u3007<\/td><\/tr>
SLA\u7ba1\u7406<\/td>\u3007<\/td>\u25ce<\/td><\/tr>
AI\u6a5f\u80fd<\/td>\u25ce<\/td>\u25ce<\/td><\/tr>
\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9<\/td>\u25ce<\/td>\u25ce<\/td><\/tr>
\u4f7f\u3044\u3084\u3059\u3055<\/td>\u25ce<\/td>\u3007<\/td><\/tr>
\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027<\/td>\u3007<\/td>\u25ce<\/td><\/tr>
\u5916\u90e8\u9023\u643a<\/td>\u25ce<\/td>\u25ce<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/strong><\/h3>\n\n\n\n

\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u500b\u5225\u306e\u6848\u4ef6\u3068\u3057\u3066\u8d77\u7968\u3057\u3001\u89e3\u6c7a\u307e\u3067\u306e\u9032\u6357\u3092\u8ffd\u8de1\u3059\u308b\u305f\u3081\u306e\u57fa\u672c\u6a5f\u80fd\u3067\u3059\u3002
\u4e21\u30c4\u30fc\u30eb\u3068\u3082\u3053\u306e\u4ed5\u7d44\u307f\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u304c\u3001\u9867\u5ba2\u60c5\u5831\u306e\u300c\u7d71\u5408\u6027\u300d\u3092\u91cd\u8996\u3059\u308b\u304b\u3001\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u300c\u5c02\u9580\u6027\u300d\u3092\u8ffd\u6c42\u3059\u308b\u304b\u3067\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u7570\u306a\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u3067\u306f\u3001CRM\u3092\u57fa\u76e4\u3068\u3057\u305f\u76f4\u611f\u7684\u306a\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
\u6700\u5927\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u753b\u9762\u304b\u3089\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u5c65\u6b74\u3084\u73fe\u5728\u306e\u53d6\u5f15\u30b9\u30c6\u30fc\u30b8\u3001\u55b6\u696d\u5c65\u6b74\u3001\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u5c65\u6b74\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u5c65\u6b74\u306a\u3069\u3068\u3044\u3063\u305fCRM\u4e0a\u306e\u60c5\u5831\u306b\u5373\u5ea7\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u70b9\u306b\u3042\u308a\u3001\u3053\u308c\u306b\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u5bfe\u3059\u308bZendesk<\/strong>\u306f\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\uff08AI\u3084\u30b7\u30b9\u30c6\u30e0\u304c\u554f\u3044\u5408\u308f\u305b\u306e\u4e2d\u8eab\u3092\u7406\u89e3\u3057\u3066\u3001\u6700\u9069\u306a\u7a93\u53e3\u306b\u632f\u308a\u5206\u3051\u308b\uff09\u3084\u3001\u30b9\u30ad\u30eb\u30d9\u30fc\u30b9\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\uff08\u305d\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u7279\u5b9a\u306e\u300e\u30b9\u30ad\u30eb\uff08\u6280\u80fd\uff09\u300f\u3092\u6301\u3063\u305f\u62c5\u5f53\u8005\u306b\u76f4\u63a5\u3064\u306a\u3050\uff09\u3001\u52d5\u7684\u306a\u30c1\u30b1\u30c3\u30c8\u30ec\u30a4\u30a2\u30a6\u30c8\u3068\u3044\u3063\u305f\u9ad8\u5ea6\u306a\u81ea\u52d5\u5316\u6a5f\u80fd\u306b\u3088\u308a\u3001\u5927\u91cf\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u6ede\u308a\u306a\u304f\u51e6\u7406\u3059\u308b\u3053\u3068\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059<\/em>\u3002<\/p>\n\n\n\n

\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9<\/strong><\/h3>\n\n\n\n

\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u65e5\u3005\u306e\u696d\u52d9\u3092\u884c\u3046\u300c\u4f5c\u696d\u5834\u6240\u300d\u3067\u3042\u308a\u3001\u4e21\u30c4\u30fc\u30eb\u3067\u306f\u3053\u306e\u5834\u6240\u3092\u300c\u76ee\u7684\u5225\u306b\u5206\u3051\u308b\u30b9\u30bf\u30a4\u30eb\u300d\u304b\u300c\u4e00\u30ab\u6240\u306b\u307e\u3068\u3081\u308b\u30b9\u30bf\u30a4\u30eb\u300d\u304b\u3068\u3044\u3046\u70b9\u306b\u5927\u304d\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u3067\u306f\u3001\u696d\u52d9\u306e\u76ee\u7684\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u300c\u5165\u308a\u53e3\u300d\u3092\u4f7f\u3044\u5206\u3051\u308b\u30b9\u30bf\u30a4\u30eb\u3092\u63a1\u7528\u3057\u3066\u3044\u307e\u3059<\/em>\u3002\u9867\u5ba2\u304b\u3089\u306e\u554f\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308bAI\u3092\u642d\u8f09\u3057\u305f\u300c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3068\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u300d\u7528\u306e\u30e1\u30a4\u30f3\u753b\u9762\u306e\u307b\u304b\u3001\u9867\u5ba2\u306e\u5b9a\u7740\u5316\u3092\u56f3\u308b\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u300d\u3001\u5916\u51fa\u5148\u3067\u3082\u5bfe\u5fdc\u53ef\u80fd\u306a\u300c\u30e2\u30d0\u30a4\u30eb\u53d7\u4fe1\u30c8\u30ec\u30a4\u300d\u306a\u3069\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002

\u5bfe\u3059\u308bZendesk<\/strong>\u306f\u3001\u76ee\u7684\u306b\u5fdc\u3058\u3066\u753b\u9762\u3092\u5206\u3051\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u5bfe\u5fdc\u3092\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u300d\u3068\u547c\u3070\u308c\u308b\u4e00\u3064\u306e\u753b\u9762\u3067\u5b8c\u7d50\u3055\u305b\u308b\u8a2d\u8a08\u3092\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
Zendesk\u304c\u6700\u3082\u91cd\u8996\u3057\u3066\u3044\u308b\u306e\u306f\u51e6\u7406\u30b9\u30d4\u30fc\u30c9\u3067\u3042\u308a\u3001\u62c5\u5f53\u8005\u304c\u7570\u306a\u308b\u753b\u9762\u3084\u30a2\u30d7\u30ea\u3092\u884c\u304d\u6765\u3057\u305f\u308a\u3001\u60c5\u5831\u3092\u63a2\u3057\u305f\u308a\u3059\u308b\u624b\u9593\u3092\u6975\u9650\u307e\u3067\u7701\u304f\u3053\u3068\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30b5\u30dd\u30fc\u30c8<\/strong><\/h3>\n\n\n\n

\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001\u30c1\u30e3\u30c3\u30c8\u3001SNS\u306a\u3069\u8907\u6570\u306e\u7a93\u53e3\u3092\u4e00\u3064\u306e\u5834\u6240\u3067\u7d71\u5408\u7ba1\u7406\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002
\u4e21\u30c4\u30fc\u30eb\u3068\u3082\u4e3b\u8981\u30c1\u30e3\u30cd\u30eb\u3092\u30ab\u30d0\u30fc\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u7d71\u5408\u306e\u300c\u6df1\u3055\u300d\u3068\u300c\u6d3b\u7528\u65b9\u6cd5\u300d\u306b\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

HubSpot<\/strong>\u306e\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u306f\u3001E\u30e1\u30fc\u30eb\u3001\u30a6\u30a7\u30d6\u30c1\u30e3\u30c3\u30c8\u3001WhatsApp\u306a\u3069\u306e\u4e3b\u8981\u30c1\u30e3\u30cd\u30eb\u3092\u30ab\u30d0\u30fc\u3057\u3066\u304a\u308a\u3001Professional\u30d7\u30e9\u30f3\u4ee5\u4e0a\u3067\u3042\u308c\u3070LINE\u306a\u3069\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3082\u63a5\u7d9a\u304c\u53ef\u80fd\u3067\u3059\u3002
CRM\u306e\u30c7\u30fc\u30bf\u3092\u80cc\u666f\u3068\u3057\u305f\u300c\u6587\u8108\u306e\u898b\u3048\u308b\u5bfe\u5fdc\u300d\u306b\u5b9a\u8a55\u304c\u3042\u308a\u307e\u3059<\/em>\u3002
\u30c1\u30e3\u30cd\u30eb\u304c\u5207\u308a\u66ff\u308f\u3063\u3066\u3082\u9867\u5ba2\u306e\u6587\u8108\u3092\u9014\u5207\u308c\u3055\u305b\u306a\u3044\u305f\u3081\u3001\u4f55\u5ea6\u3082\u540c\u3058\u8aac\u660e\u3092\u3055\u305b\u308b\u3053\u3068\u306a\u304f\u3001\u30b9\u30c8\u30ec\u30b9\u306e\u306a\u3044\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u4e00\u65b9Zendesk<\/strong>\u306f\u3001\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001\u30c1\u30e3\u30c3\u30c8\u306b\u52a0\u3048\u3066\u3001LINE\u3084Apple Messages for Business\u3001SMS\u306a\u3069\u306eSNS\u30c1\u30e3\u30cd\u30eb\u3092\u3088\u308a\u6df1\u304f\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u9593\u3067\u4f1a\u8a71\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u30b7\u30d5\u30c8\u3067\u304d\u308b\u300c\u7e4b\u304c\u308a\u306e\u6ed1\u3089\u304b\u3055\u300d\u304c\u5f37\u307f\u3067\u3059<\/em>\u3002<\/p>\n\n\n\n

\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/strong><\/h3>\n\n\n\n

\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306f\u3001\u9867\u5ba2\u304c\u81ea\u5df1\u89e3\u6c7a\u3067\u304d\u308bFAQ\u30b5\u30a4\u30c8\u3092\u69cb\u7bc9\u3059\u308b\u6a5f\u80fd\u3067\u3042\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u5de5\u6570\u306e\u524a\u6e1b\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002
\u4e21\u30c4\u30fc\u30eb\u3068\u3082\u69cb\u7bc9\u30c4\u30fc\u30eb\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u304c\u3001AI\u306b\u3088\u308b\u4f5c\u6210\u652f\u63f4\u3068\u968e\u5c64\u7ba1\u7406\u306e\u67d4\u8edf\u6027\u306b\u7279\u5fb4\u304c\u51fa\u307e\u3059\u3002

HubSpot\u306e\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/strong>\u306frofessional\u30d7\u30e9\u30f3\u4ee5\u4e0a\u3067\u5229\u7528\u3067\u304d\u3001\u6700\u65b0\u306e\u300c\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08Breeze AI\uff09\u300d\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u81ea\u52d5\u751f\u6210\u3059\u308b\u306a\u3069\u3001FAQ\u4f5c\u6210\u306e\u8ca0\u8377\u3092\u8efd\u6e1b\u3059\u308b\u652f\u63f4\u304c\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
\u307e\u305f\u3001\u9867\u5ba2\u304c\u3069\u306e\u8a18\u4e8b\u3092\u8aad\u3093\u3060\u304b\u304cCRM\u306b\u81ea\u52d5\u8a18\u9332\u3055\u308c\u308b\u305f\u3081\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u306e\u73fe\u5728\u306e\u60a9\u307f\u3092\u628a\u63e1\u3057\u305f\u4e0a\u3067\u5546\u8ac7\u306b\u81e8\u3081\u308b\u70b9\u3082\u7d71\u5408\u578b\u306a\u3089\u3067\u306f\u306e\u5f37\u307f\u3067\u3059\u3002

Zendesk\u306f\u3001\u8a18\u4e8b\u3092\u6700\u59276\u30ec\u30d9\u30eb\u307e\u3067\u5206\u985e\u3067\u304d\u308b\u67d4\u8edf\u306a\u968e\u5c64\u69cb\u9020\u3092\u6301\u3061\u3001AI\u304c\u66f4\u65b0\u3059\u3079\u304d\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u7279\u5b9a\u3059\u308b\u300c\u30b3\u30f3\u30c6\u30f3\u30c4\u30ad\u30e5\u30fc\u300d\u6a5f\u80fd\u306a\u3069\u3001\u5927\u898f\u6a21\u306a\u60c5\u5831\u7ba1\u7406\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u8a2d\u8a08\u306b\u512a\u308c\u3066\u3044\u307e\u3059<\/em>\u3002<\/p>\n\n\n\n

\u30d7\u30ec\u30a4\u30d6\u30c3\u30af<\/strong><\/h3>\n\n\n\n

\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u4e00\u5b9a\u306e\u30af\u30aa\u30ea\u30c6\u30a3\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u6a19\u6e96\u7684\u306a\u300c\u578b\u300d\u3092\u63d0\u793a\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002
\u3053\u306e\u6a5f\u80fd\u306f\u4e3b\u306bHubSpot\u304b\u3089\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059<\/em>\u3002

HubSpot\u306eService Hub Enterprise\u30d7\u30e9\u30f3\u306e\u4e3b\u8981\u6a5f\u80fd\u3068\u3057\u3066\u63d0\u4f9b\u3055\u308c\u3066\u304a\u308a\u3001\u30b9\u30c6\u30c3\u30d7\u30d0\u30a4\u30b9\u30c6\u30c3\u30d7\u306e\u30ac\u30a4\u30c9\u306b\u3088\u308a\u3001\u65b0\u4eba\u3067\u3082\u8cea\u306e\u9ad8\u3044\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059<\/em>\u3002\u30d2\u30a2\u30ea\u30f3\u30b0\u3059\u3079\u304d\u9805\u76ee\u3084\u5bfe\u5fdc\u306e\u6d41\u308c\u306a\u3069\u3092\u63d0\u793a\u3057\u3066\u304f\u308c\u308b\u305f\u3081\u3001\u62c5\u5f53\u8005\u306f\u753b\u9762\u306b\u6cbf\u3063\u3066\u5bfe\u5fdc\u30fb\u5165\u529b\u3059\u308b\u3060\u3051\u3067\u6a19\u6e96\u5316\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002

Zendesk<\/strong>\u306b\u306f\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u3068\u3044\u3046\u540d\u79f0\u306e\u6a5f\u80fd\u306f\u3042\u308a\u307e\u305b\u3093<\/em>\u304c\u3001\u65e2\u5b58\u6a5f\u80fd\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u540c\u69d8\u306e\u76ee\u7684\u3092\u679c\u305f\u3059\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n

\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30a2\u30f3\u30b1\u30fc\u30c8<\/strong><\/h3>\n\n\n\n

\u30a2\u30f3\u30b1\u30fc\u30c8\u6a5f\u80fd\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u53ef\u8996\u5316\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u7e4b\u3052\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3067\u3059\u3002
HubSpot\u306f\u300c\u76f4\u63a5\u7684\u306a\u58f0\u306e\u53ce\u96c6\u300d\u306b\u3001Zendesk\u306f\u300cAI\u306b\u3088\u308b\u7db2\u7f85\u7684\u306a\u54c1\u8cea\u8a55\u4fa1\u300d\u306b\u305d\u308c\u305e\u308c\u306e\u5f37\u307f\u304c\u3042\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u306f\u3001NPS\uff08\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u6307\u6a19\uff09\u3084CSAT\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\u6307\u6a19\uff09\u3001CES\uff08\u9867\u5ba2\u52aa\u529b\u6307\u6a19\uff09\u306a\u3069\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u300c\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30a2\u30f3\u30b1\u30fc\u30c8\u300d\u6a5f\u80fd\u3084\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u300c\u30ab\u30b9\u30bf\u30e0\u30a2\u30f3\u30b1\u30fc\u30c8\u300d\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002
\u6700\u5927\u306e\u5229\u70b9\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u56de\u7b54\u3092CRM\u4e0a\u306e\u9867\u5ba2\u60c5\u5831\u3068\u7d10\u3065\u3051\u3066\u7ba1\u7406\u3067\u304d\u308b\u70b9\u3067\u3059<\/em>\u3002
\u6e80\u8db3\u5ea6\u306e\u4f4e\u3044\u9867\u5ba2\u304c\u3069\u306e\u88fd\u54c1\u3092\u4f7f\u3063\u3066\u3044\u308b\u304b\u3068\u3044\u3063\u305f\u591a\u89d2\u7684\u306a\u5206\u6790\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u3092\u30c8\u30ea\u30ac\u30fc\u306b\u3057\u3066\u4e0d\u6e80\u3092\u62b1\u3048\u308b\u9867\u5ba2\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u81ea\u52d5\u5316\u3059\u308b\u306a\u3069\u3001\u9867\u5ba2\u7dad\u6301\u306b\u5411\u3051\u305f\u8fc5\u901f\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

Zendesk<\/strong>\u3067\u306f\u3001\u540c\u3058\u30a2\u30f3\u30b1\u30fc\u30c8\u6a5f\u80fd\u3068\u3044\u3046\u3082\u306e\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001AI\u3092\u7528\u3044\u3066\u3059\u3079\u3066\u306e\u3084\u308a\u53d6\u308a\u3092\u81ea\u52d5\u8a55\u4fa1\u3059\u308b\u300cZendesk\u54c1\u8cea\u4fdd\u8a3c\uff08QA\uff09\u300d\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059<\/em>\u3002
\u3084\u308a\u53d6\u308a\u306e\u5185\u5bb9\u304b\u3089\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u611f\u60c5\u306e\u60aa\u5316\u3092AI\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u691c\u77e5\u3057\u3001\u30ea\u30b9\u30af\u306e\u9ad8\u3044\u30c1\u30b1\u30c3\u30c8\u3092\u7279\u5b9a\u3057\u3066\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3078\u901a\u77e5\u3059\u308b\u306a\u3069\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

SLA\u7ba1\u7406<\/strong><\/h3>\n\n\n\n

SLA\uff08\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u30a2\u30b0\u30ea\u30fc\u30e1\u30f3\u30c8\uff09\u306f\u3001\u9867\u5ba2\u3078\u306e\u30ec\u30b9\u30dd\u30f3\u30b9\u901f\u5ea6\u3092\u4fdd\u8a3c\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u54c1\u8cea\u3092\u4e00\u5b9a\u306b\u4fdd\u3064\u305f\u3081\u306e\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002
HubSpot\u3068Zendesk\u3067\u306f\u3001\u7ba1\u7406\u3067\u304d\u308b\u300c\u7bc4\u56f2\u300d\u3068\u300c\u67d4\u8edf\u6027\u300d\u306b\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u3092\u542b\u3080SLA\u7ba1\u7406\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
\u5177\u4f53\u7684\u306b\u306f\u3001\u8fd4\u4fe1\u671f\u9650\uff08SLA\uff09\u306b\u9593\u306b\u5408\u3046\u3088\u3046\u306b\u3001\u30b7\u30b9\u30c6\u30e0\u304c\u81ea\u52d5\u3067\u624b\u306e\u7a7a\u3044\u3066\u3044\u308b\u62c5\u5f53\u8005\u306b\u4ed5\u4e8b\u3092\u5272\u308a\u632f\u3063\u305f\u308a\u3001\u8b66\u544a\u3092\u51fa\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u8a2d\u5b9a\u3084\u5272\u308a\u5f53\u3066\u6a5f\u80fd\u306fEnterprise\u30d7\u30e9\u30f3\u3067\u306e\u63d0\u4f9b\u3068\u306a\u308a\u307e\u3059\u3002\u306a\u304a\u3001\u73fe\u5728\u306e\u3068\u3053\u308d\u90e8\u9580\u9593\u306e\u5bfe\u5fdc\u671f\u9650\u3092\u5b9a\u3081\u308b\u300cOLA\u300d\u306b\u306f\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u305b\u3093<\/em>\u3002

\u5bfe\u3059\u308bZendesk<\/strong>\u306f\u3001SLA\u306b\u52a0\u3048\u3001\u793e\u5185\u90e8\u9580\u9593\u306e\u671f\u9650\u3092\u7ba1\u7406\u3059\u308b\u300cOLA\uff08\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30ec\u30d9\u30eb\u30a2\u30b0\u30ea\u30fc\u30e1\u30f3\u30c8\u300d\u306e\u8a2d\u5b9a\u306b\u3082\u6a19\u6e96\u3067\u5bfe\u5fdc<\/em>\u3057\u3066\u304a\u308a\u3001\u793e\u5185\u306e\u90e8\u7f72\u9593\u3067\u306e\u5f15\u304d\u7d99\u304e\u671f\u9650\u3092\u5b9a\u3081\u3001\u7d44\u7e54\u5168\u4f53\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u53ef\u8996\u5316\u3059\u308b\u80fd\u529b\u306b\u9577\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

AI\u6a5f\u80fd\uff08\u300cHubSpot Breeze AI\u300d vs\u300cZendesk AI\u300d\uff09<\/strong><\/h3>\n\n\n\n

AI\u6a5f\u80fd\u306f\u3001\u696d\u52d9\u306e\u81ea\u52d5\u5316\u3084\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u652f\u63f4\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u304c\u3001HubSpot\u3068Zendesk\u3067\u306fAI\u3092\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3059\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

HubSpot<\/strong>\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u3092\u5f37\u5316\u3059\u308b\u300cBreeze AI\u300d\u3092\u642d\u8f09\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
\u9867\u5ba2\u5bfe\u5fdc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084\u30ca\u30ec\u30c3\u30b8\u4f5c\u6210\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u81ea\u52d5\u5316\u3001\u3055\u3089\u306b\u306fAI\u306b\u3088\u308b\u30b3\u30fc\u30eb\u5206\u6790\uff08\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\uff09\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u5168\u793e\u7684\u306a\u751f\u7523\u6027\u5411\u4e0a\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u4e00\u65b9\u306eZendesk<\/strong>\u306f\u3001 18\u5104\u4ef6\u4ee5\u4e0a\u306e\u5b9f\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u7279\u5316\u306e\u300cZendesk AI\u300d\u3092\u5c55\u958b\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
\u8907\u96d1\u306a\u554f\u984c\u3092\u81ea\u5f8b\u89e3\u6c7a\u3059\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084\u696d\u52d9\u652f\u63f4\u3092\u884c\u3046AI\u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u306a\u3069\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306e\u7a76\u6975\u306e\u52b9\u7387\u5316\u306b\u7279\u5316\u3057\u3066\u3044\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n

\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\uff08\u5206\u6790\u6a5f\u80fd\uff09<\/strong><\/h3>\n\n\n\n

\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u306f\u3001\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u53ef\u8996\u5316\u3057\u3066\u6b21\u306e\u4e00\u624b\u3092\u6c7a\u3081\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3067\u3059\u3002HubSpot\u306f\u4e3b\u306b\u300c\u53ce\u76ca\u3078\u306e\u8ca2\u732e\u300d\u3092\u3001Zendesk\u306f\u4e3b\u306b\u300c\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u9069\u5316\u300d\u3092\u8ffd\u6c42\u3059\u308b\u8a2d\u8a08\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002

HubSpot<\/strong>\u306e\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u306f\u3001CRM\u3068\u76f4\u7d50\u3057\u3066\u3044\u308b\u5f37\u307f\u3092\u6d3b\u304b\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u304c\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u306b\u4e0e\u3048\u305f\u5f71\u97ff\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u306b\u9577\u3051\u3066\u3044\u307e\u3059<\/em>\u3002
Enterprise\u30d7\u30e9\u30f3\u3067\u63d0\u4f9b\u3055\u308c\u308b\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u4f7f\u3048\u3070\u3001\u300c\u7279\u5b9a\u306e\u88fd\u54c1\u3092\u8cfc\u5165\u3057\u305f\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\uff08CSAT\uff09\u63a8\u79fb\u300d\u3084\u300c\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u5f8c\u306e\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u7387\u300d\u3068\u3044\u3063\u305f\u3001\u90e8\u9580\u3092\u8de8\u3044\u3060\u53ce\u76ca\u8ca2\u732e\u5ea6\u3092\u5bb9\u6613\u306b\u30ec\u30dd\u30fc\u30c8\u5316\u3067\u304d\u307e\u3059\u3002
\u6a19\u6e96\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u5206\u6790\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u89e3\u6c7a\u6642\u9593\u3084\u4ef6\u6570\u3068\u3044\u3063\u305f\u57fa\u672c\u6307\u6a19\u3092\u5373\u5ea7\u306b\u78ba\u8a8d\u3067\u304d\u3001\u5c02\u9580\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u300c\u9867\u5ba2\u304c\u73fe\u5728\u3069\u306e\u30d5\u30a7\u30fc\u30ba\u3067\u8e93\u3044\u3066\u3044\u308b\u304b\u300d\u3092\u7d44\u7e54\u5168\u4f53\u3067\u628a\u63e1\u3059\u308b\u306e\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002

Zendesk<\/strong>\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u3092\u7dfb\u5bc6\u306b\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306e\u5c02\u9580\u7684\u306a\u7d71\u8a08\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059<\/em>\u3002
\u4ef6\u6570\u96c6\u8a08\u3060\u3051\u3067\u306a\u304f\u3001\u7279\u5b9a\u306e\u6761\u4ef6\u3067\u30c7\u30fc\u30bf\u3092\u6df1\u6398\u308a\u3059\u308b\u300c\u30ab\u30b9\u30bf\u30e0\u30c9\u30ea\u30eb\u30a4\u30f3\u300d\u3084\u3001\u5fdc\u7b54\u6642\u9593\u3068\u6e80\u8db3\u5ea6\u306e\u56e0\u679c\u95a2\u4fc2\u3092\u89e3\u304d\u660e\u304b\u3059\u300c\u76f8\u95a2\u5206\u6790\u300d\u306a\u3069\u3001\u73fe\u5834\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306e\u9ad8\u5ea6\u306a\u5206\u6790\u304c\u53ef\u80fd\u3067\u3059\u3002
\u3055\u3089\u306b\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff08WFM\uff09\u6a5f\u80fd\u306b\u3088\u308a\u3001\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u304b\u3089\u5c06\u6765\u306e\u5165\u96fb\u30fb\u5165\u96fb\u6570\u3092\u4e88\u6e2c\u3057\u3001\u300c\u6765\u9031\u306e\u706b\u66dc\u65e5\u306f\u4f55\u540d\u306e\u62c5\u5f53\u8005\u3092\u914d\u7f6e\u3059\u3079\u304d\u304b\u300d\u3068\u3044\u3046\u4eba\u54e1\u914d\u7f6e\u4e88\u6e2c\u307e\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u4f7f\u3044\u3084\u3059\u3055\uff08UI\u30fb\u64cd\u4f5c\u6027\uff09<\/strong><\/h3>\n\n\n\n

\u4e21\u30c4\u30fc\u30eb\u3068\u3082\u300c\u4f7f\u3044\u3084\u3059\u3055\u300d\u306b\u5b9a\u8a55\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u305d\u306e\u8a2d\u8a08\u601d\u60f3\u306f\u300c\u8ab0\u306e\u3001\u3069\u306e\u3088\u3046\u306a\u4f5c\u696d\u3092\u697d\u306b\u3059\u308b\u304b\u300d\u3068\u3044\u3046\u70b9\u3067\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u306f\u3001\u81ea\u52d5\u5316\u8a2d\u5b9a\u3084\u753b\u9762\u4e0a\u306e\u30ac\u30a4\u30c9\u6a5f\u80fd\u304c\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u305f\u3081\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u4e0d\u8981<\/strong>\u3067\u3001\u958b\u767a\u8005\u3084IT\u90e8\u9580\u306e\u529b\u3092\u501f\u308a\u305a\u3068\u3082\u3001\u73fe\u5834\u4e3b\u5c0e\u3067\u30b9\u30e0\u30fc\u30ba\u306b\u5c0e\u5165\u30fb\u5229\u7528\u958b\u59cb\u3067\u304d\u308b\u300c\u5c0e\u5165\u306e\u3057\u3084\u3059\u3055\u300d\u306b\u5b9a\u8a55\u304c\u3042\u308a\u307e\u3059<\/em>\u3002
\u307e\u305f\u3001UI\u30fb\u64cd\u4f5c\u6027\u306b\u3064\u3044\u3066\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u72b6\u6cc1\u3092\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7<\/strong>\u3067\u7ba1\u7406\u3067\u304d\u308b\u30ab\u30f3\u30d0\u30f3\u65b9\u5f0f\u306eUI\u306a\u3069\u3001\u8ab0\u3067\u3082\u4f7f\u3044\u3084\u3059\u3044\u64cd\u4f5c\u6027\u3082\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059<\/em>\u3002<\/p>\n\n\n\n

Zendesk<\/strong>\u306f\u3001\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u306e\u8fc5\u901f\u3055\u3068\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u91cd\u8996\u3057\u305f\u300c\u73fe\u5834\u306e\u64cd\u4f5c\u6027\u300d\u306b\u512a\u308c\u3066\u3044\u307e\u3059<\/em>\u3002\u96c6\u4e2d\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u5fc5\u8981\u3068\u305b\u305a\u3068\u3082\u3001\u62c5\u5f53\u8005\u304c\u77ed\u671f\u9593\u3067\u64cd\u4f5c\u3092\u7fd2\u719f\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027<\/strong><\/h3>\n\n\n\n

\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306b\u304a\u3044\u3066\u306f\u3001\u90e8\u9580\u9593\u306e\u9023\u643a\u306b\u5f37\u3044HubSpot\u3068\u3001\u8a73\u7d30\u306a\u5fae\u8abf\u6574\u304c\u53ef\u80fd\u306aZendesk\u3068\u3044\u3046\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u306e\u4e00\u8cab\u6027\u3068\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u6027\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u70b9\u304c\u7279\u5fb4\u3067\u3059\u3002
\u30aa\u30fc\u30d7\u30f3API\u3084\u300c\u30ab\u30b9\u30bf\u30e0\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u300d\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u72ec\u81ea\u306e\u30c7\u30fc\u30bf\u69cb\u9020\u3092\u69cb\u7bc9\u3057\u3001\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u9ad8\u5ea6\u306b\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059<\/em>\u3002
\u307e\u305f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u306b\u304a\u3044\u3066\u3082\u3001\u9ad8\u5ea6\u306a\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u3092\u4ecb\u3055\u305a\u300c\u76f4\u611f\u7684\u306aUI\u4e0a\u3067\u306e\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u300d\u3067\u8907\u96d1\u306a\u30ed\u30b8\u30c3\u30af\u3092\u7d44\u3081\u308b\u70b9\u304c\u73fe\u5834\u62c5\u5f53\u8005\u306b\u3068\u3063\u3066\u306e\u5927\u304d\u306a\u5f37\u307f\u3067\u3059\u3002\u3088\u308a\u5c02\u9580\u7684\u306a\u8981\u4ef6\u306b\u5bfe\u3057\u3066\u306f\u3001\u958b\u767a\u8005\u306b\u3088\u308b\u30ab\u30b9\u30bf\u30e0\u30b3\u30fc\u30c9\u306e\u8a18\u8ff0\u3084\u3001\u8a8d\u5b9a\u30d1\u30fc\u30c8\u30ca\u30fc\uff08HubSpot Solutions Partner\uff09\u306b\u3088\u308b\u8a2d\u8a08\u652f\u63f4\u3092\u901a\u3058\u3066\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306b\u6700\u9069\u5316\u3057\u305f\u67d4\u8edf\u306a\u62e1\u5f35\u304c\u53ef\u80fd\u3067\u3059<\/em>\u3002<\/p>\n\n\n\n

\u5bfe\u3059\u308bZendesk<\/strong>\u306f\u3001\u300c\u7d30\u90e8\u306e\u5fae\u8abf\u6574\u300d\u306b\u304a\u3044\u3066\u67d4\u8edf\u6027\u3092\u8a87\u308a\u3001\u696d\u754c\u306e\u30b4\u30fc\u30eb\u30c9\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u3068\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u7279\u6709\u306e\u7d30\u304b\u306a\u6761\u4ef6\u5206\u5c90\uff08\u30c8\u30ea\u30ac\u30fc\uff09\u3084\u3001\u62c5\u5f53\u8005\u306e\u753b\u9762\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u30c1\u30b1\u30c3\u30c8\u306e\u7a2e\u985e\u3054\u3068\u306b\u52d5\u7684\u306b\u5909\u5316\u3055\u305b\u308b\u8a2d\u5b9a\u306a\u3069\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u64cd\u4f5c\u52d5\u7dda\u3092\u30df\u30ea\u5358\u4f4d\u3067\u4f5c\u308a\u8fbc\u3080\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u7ba1\u7406\u8005\u304c\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u624b\u3092\u501f\u308a\u305a\u3068\u3082\u3001UI\u4e0a\u306e\u8a2d\u5b9a\u3060\u3051\u3067\u6975\u3081\u3066\u8907\u96d1\u306a\u30b5\u30dd\u30fc\u30c8\u30d5\u30ed\u30fc\u3092\u69cb\u7bc9\u3067\u304d\u308b\u300c\u7ba1\u7406\u8005\u5411\u3051\u306e\u81ea\u7531\u5ea6\u300d\u304c\u975e\u5e38\u306b\u9ad8\u304f<\/em>\u3001API\u30841,700\u7a2e\u985e\u4ee5\u4e0a\u306e\u9023\u643a\u30a2\u30d7\u30ea\u3092\u99c6\u4f7f\u3057\u3066\u3001\u30b5\u30dd\u30fc\u30c8\u753b\u9762\u3092\u72ec\u81ea\u306e\u300c\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u300d\u306e\u3088\u3046\u306b\u9032\u5316\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u5916\u90e8\u9023\u643a<\/strong><\/h3>\n\n\n\n

\u5916\u90e8\u9023\u643a\u306f\u3001\u4ed6\u306e\u696d\u52d9\u30c4\u30fc\u30eb\u3068\u63a5\u7d9a\u3057\u3066\u30c7\u30fc\u30bf\u306e\u3084\u308a\u53d6\u308a\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3067\u3059\u3002
\u3069\u3061\u3089\u3082\u5de8\u5927\u306a\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u9023\u643a\u5148\u306e\u7279\u6027\u306b\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002

HubSpot<\/strong>\u306f\u30011,800\u7a2e\u985e\u4ee5\u4e0a\u306e\u30a2\u30d7\u30ea\u3068\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u9023\u643a\u3067\u304d\u308b\u30a2\u30d7\u30ea\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u304c\u7528\u610f\u3055\u308c\u3066\u304a\u308a\u3001\u30aa\u30fc\u30d7\u30f3API\u3092\u4f7f\u7528\u3057\u3066\u307b\u307c\u5168\u3066\u306e\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\u3078\u30ab\u30b9\u30bf\u30e0\u63a5\u7d9a\u304c\u53ef\u80fd\u3067\u3059<\/em>\u3002\u307e\u305f\u3001Zendesk\u3068\u306e\u9023\u643a\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n

\u4e00\u65b9\u306eZendesk<\/strong>\u306f\u3001\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u3092\u901a\u3058\u30661,700\u4ee5\u4e0a\u306e\u4e8b\u524d\u69cb\u7bc9\u6e08\u307f\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001Salesforce\u3084HubSpot\u81ea\u4f53\u3068\u306e\u9023\u643a\u3082\u975e\u5e38\u306b\u30b9\u30e0\u30fc\u30ba\u306b\u3067\u304d\u307e\u3059<\/em>\u3002<\/p>\n\n\n\n

\u95a2\u9023\u8a18\u4e8b\uff1a
\u3010HubSpot \u00d7 Zendesk\u9023\u643a\u3011\u30e1\u30ea\u30c3\u30c8\u304b\u3089\u5177\u4f53\u7684\u306a\u624b\u9806\u3001\u81ea\u52d5\u5316\u306e\u624b\u6cd5\u307e\u3067\u5fb9\u5e95\u89e3\u8aac<\/a><\/p>\n\n\n\n

HubSpot\u3068Zendesk\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u6bd4\u8f03<\/h2>\n\n\n\n

\u5c0e\u5165\u5f8c\u306e\u300c\u5b89\u5fc3\u611f\u300d\u3084\u300c\u30b9\u30ad\u30eb\u306e\u5b9a\u7740\u300d\u3092\u5de6\u53f3\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306b\u3064\u3044\u3066\u3082\u3001\u4e21\u30c4\u30fc\u30eb\u306b\u306f\u660e\u78ba\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

HubSpot\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/strong><\/h3>\n\n\n\n

HubSpot\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n

\u30b5\u30dd\u30fc\u30c8\u5185\u5bb9<\/th>\u8a73\u7d30<\/th>\u5bfe\u8c61\u306e\u304a\u5ba2\u69d8<\/th><\/tr><\/thead>
HubSpot\u793e\u306b\u3088\u308b\u5c0e\u5165\u652f\u63f4<\/strong><\/td>\u74b0\u5883\u3092\u8e0f\u307e\u3048\u305f\u5c0e\u5165\u652f\u63f4\u30d7\u30e9\u30f3\u3092\u901a\u3058\u3001\u8fc5\u901f\u306a\u5c0e\u5165\u3068\u904b\u7528\u958b\u59cb\u3092\u652f\u63f4<\/td>Starter\u3001Professional\u3001Enterprise\u306e\u3044\u305a\u308c\u304b\u306e\u6709\u6599\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u30d1\u30fc\u30c8\u30ca\u30fc\u652f\u63f4\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/strong><\/td>HubSpot Solutions Partner\u306b\u3088\u308b\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u3084\u3001\u79fb\u884c\u30b5\u30fc\u30d3\u30b9\u3001\u6226\u7565\u30fb\u30c6\u30af\u30cb\u30ab\u30eb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306a\u3069\u3092\u6d3b\u7528\u53ef\u80fd<\/td>\u8a73\u7d30\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3084\u5c02\u9580\u77e5\u8b58\u304c\u5fc5\u8981\u306a\u304a\u5ba2\u69d8<\/td><\/tr>
\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\u5404\u7a2e\u30e6\u30fc\u30b6\u30fc\u30ac\u30a4\u30c9\u3068\u30d8\u30eb\u30d7\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u96c6\u3081\u305f\u5305\u62ec\u7684\u306a\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u5229\u7528\u53ef\u80fd<\/td>\u7121\u6599\u30d7\u30e9\u30f3\u3001\u6709\u6599\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u30e1\u30fc\u30eb\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\u30c1\u30e3\u30c3\u30c8\u3092\u7528\u3044\u3066\u8cea\u554f\u53ef\u80fd\u30025\u5206\u4ee5\u5185\u306b\u8fd4\u7b54\u304c\u3042\u308a\u3001\u4eba\u307e\u305f\u306fAI\u304c\u30c1\u30e3\u30c3\u30c8\u3067\u56de\u7b54\u3057\u3066\u304f\u308c\u308b<\/td>Starter\u4ee5\u4e0a<\/td><\/tr>
\u96fb\u8a71\u30b5\u30dd\u30fc\u30c8<\/strong><\/td>\u30e1\u30fc\u30eb\u3092\u7528\u3044\u3066\u8cea\u554f\u53ef\u80fd\u3002\u56de\u7b54\u306b\u306f1\u55b6\u696d\u65e5\u307b\u3069\u304b\u304b\u308b<\/td>Starter\u4ee5\u4e0a<\/td><\/tr>
\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9<\/strong><\/td>\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u3068\u76f4\u63a5\u901a\u8a71\u3057\u8cea\u554f\u53ef\u80fd<\/td>Professional\u4ee5\u4e0a<\/td><\/tr>
HubSpot\u30a2\u30ab\u30c7\u30df\u30fc<\/strong><\/td>\u7121\u6599\u306e\u30b3\u30fc\u30b9\u3068\u8a8d\u5b9a\u8cc7\u683c\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30ec\u30c3\u30b9\u30f3\u3092\u5229\u7528\u3057\u3066\u81ea\u5f8b\u7684\u306b\u5b66\u7fd2\u3092\u9032\u3081\u3089\u308c\u308b<\/td>\u7121\u6599\u30d7\u30e9\u30f3\u3001\u6709\u6599\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/strong><\/td>\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30d5\u30a9\u30fc\u30e9\u30e0\u3092\u5229\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u3067\u306e\u60c5\u5831\u4ea4\u63db\u3084\u8ab2\u984c\u89e3\u6c7a\u304c\u53ef\u80fd<\/td>\u7121\u6599\u30d7\u30e9\u30f3\u3001\u6709\u6599\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u30a4\u30d9\u30f3\u30c8\u30fb\u30a6\u30a7\u30d3\u30ca\u30fc<\/strong><\/td>\u5e74\u6b21\u30a4\u30d9\u30f3\u30c8\u300cINBOUND\u300d\u3084HubSpot\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u3001\u30a6\u30a7\u30d3\u30ca\u30fc\u306a\u3069\u3001\u5b66\u7fd2\u3084\u4ea4\u6d41\u306e\u5834\u304c\u63d0\u4f9b<\/td>\u5168\u3066\u306e\u304a\u5ba2\u69d8<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Zendesk\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/strong><\/h3>\n\n\n\n

Zendesk\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n

\u30b5\u30dd\u30fc\u30c8\u5185\u5bb9<\/th>\u8a73\u7d30<\/th>\u5bfe\u8c61\u306e\u304a\u5ba2\u69d8<\/th><\/tr><\/thead>
\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30dd\u30fc\u30c8 \/
\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/strong><\/td>		\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30dd\u30fc\u30c8\u304a\u3088\u3073Zendesk\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u3092\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u3067\u306f24\u6642\u9593\u5e74\u4e2d\u7121\u4f11\u3067\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b<\/td>Zendesk Suite\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/strong><\/td>\u5fc5\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5b66\u7fd2\u3067\u304d\u308b\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/td>Zendesk Suite\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/strong><\/td>CX\u306e\u5c02\u9580\u77e5\u8b58\u3084\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u304c\u5171\u6709\u3055\u308c\u308b\u3001CX\u30ea\u30fc\u30c0\u30fc\u306e\u305f\u3081\u306e\u5c02\u7528\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u5229\u7528\u53ef\u80fd<\/td>Zendesk Suite\u30d7\u30e9\u30f3\u3092\u3054\u5229\u7528\u306e\u304a\u5ba2\u69d8<\/td><\/tr>
\u5c0e\u5165\u652f\u63f4<\/strong><\/td>\u898f\u5b9a\u30ac\u30a4\u30c0\u30f3\u30b9\u3001\u30ab\u30b9\u30bf\u30e0\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u30cf\u30f3\u30ba\u30aa\u30f3\u8a2d\u5b9a\u300124\u6642\u9593365\u65e5\u306e\u30b5\u30dd\u30fc\u30c8\u3001\u304a\u3088\u3073\u5c02\u7528\u306e\u5c0e\u5165\u652f\u63f4\u30b5\u30fc\u30d3\u30b9<\/td>\u8ffd\u52a0\u6599\u91d1\u3092\u304a\u652f\u6255\u3044\u3044\u305f\u3060\u3044\u305f\u304a\u5ba2\u69d8<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

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\n
HubSpot\u5c0e\u5165\u30fb\u69cb\u7bc9\u652f\u63f4\u30b5\u30fc\u30d3\u30b9<\/a><\/div>\n<\/div>\n\n\n\n

HubSpot\u3068Zendesk\u306e\u8a55\u4fa1\u30fb\u53e3\u30b3\u30df\u6bd4\u8f03<\/h2>\n\n\n\n

HubSpot\u306e\u8a55\u4fa1\u30fb\u53e3\u30b3\u30df<\/strong><\/h3>\n\n\n\n

\u826f\u3044\u53e3\u30b3\u30df<\/p>\n\n\n\n

Hubspot\u306eCRM\u3067\u55b6\u696d\u60c5\u5831\u3084\u5951\u7d04\u60c5\u5831\u3092\u7ba1\u7406\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306b\u304a\u3044\u3066\u3082\u5951\u7d04\u60c5\u5831\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u53c2\u7167\u3057\u306a\u304c\u3089\u304a\u5ba2\u69d8\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u304d\u308b\u306e\u304c\u4fbf\u5229\u3067\u3059\u3002\u3055\u3089\u306b\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3067FAQ\u30da\u30fc\u30b8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3057\u3001\u9023\u643a\u30c4\u30fc\u30eb\u3082\u8c4a\u5bcc\u3067CIT\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u96fb\u8a71\u306e\u9332\u97f3\u3082\u542b\u3081\u305f\u8a18\u9332\u3092\u6b8b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5b8c\u5168\u306b\u4e00\u7b87\u6240\u3067\u304a\u5ba2\u69d8\u60c5\u5831\u3092\u7ba1\u7406\u3067\u304d\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><\/tbody><\/table>
ITreview<\/figcaption><\/figure>\n\n\n\n
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ITreview<\/figcaption><\/figure>\n\n\n\n

\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df<\/p>\n\n\n\n

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HTML\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u96c6\u306a\u3069\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u3068\u3088\u308a\u4f7f\u3044\u3084\u3059\u304f\u306a\u308b\u3068\u611f\u3058\u308b\u306e\u3068
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ITreview<\/figcaption><\/figure>\n\n\n\n
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ITreview<\/figcaption><\/figure>\n\n\n\n

Zendesk\u306e\u8a55\u4fa1\u30fb\u53e3\u30b3\u30df<\/strong><\/h3>\n\n\n\n

\u826f\u3044\u53e3\u30b3\u30df<\/p>\n\n\n\n

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ITreview<\/figcaption><\/figure>\n\n\n\n
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ITreview<\/figcaption><\/figure>\n\n\n\n
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ITreview<\/figcaption><\/figure>\n\n\n\n

\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df<\/p>\n\n\n\n

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ITreview<\/figcaption><\/figure>\n\n\n\n
\u30fb\u69cb\u7bc9\u304c\u8907\u96d1\u3001UI\u304c\u898b\u305a\u3089\u3044\u3002
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ITreview<\/figcaption><\/figure>\n\n\n\n
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\u3000\u9001\u4fe1\u3059\u308b\u4e8b\u304c\u3067\u304d\u306a\u3044\u3002<\/td><\/tr><\/tbody><\/table>
ITreview<\/figcaption><\/figure>\n\n\n\n

HubSpot\u304c\u5411\u3044\u3066\u3044\u308b\u4f01\u696d<\/h2>\n\n\n\n

HubSpot Service Hub\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7279\u5fb4\u3092\u6301\u3064\u4f01\u696d\u306b\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u90e8\u9580\u3068\u306e\u60c5\u5831\u5171\u6709\u3092\u91cd\u8996\u3059\u308b\u4f01\u696d<\/strong>
\u300c\u3069\u306e\u5e83\u544a\u3092\u898b\u3066\u554f\u3044\u5408\u308f\u305b\u3066\u304d\u305f\u304b\u300d\u300c\u5546\u8ac7\u4e2d\u306b\u3069\u306e\u3088\u3046\u306a\u7d04\u675f\u3092\u3057\u305f\u304b\u300d\u3068\u3044\u3063\u305f\u6587\u8108\u3092\u5168\u90e8\u7f72\u3067\u5171\u6709\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u3092\u5b9f\u73fe\u3057\u305f\u3044\u5834\u5408\u306b\u771f\u4fa1\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fb\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u3068\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304d\u305f\u3044B2B\u4f01\u696d<\/strong>
\u53d6\u5f15\u5358\u4fa1\u304c\u9ad8\u304f\u3001\u691c\u8a0e\u671f\u9593\u304c\u9577\u3044\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3067\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u4e00\u3064\u304c\u6b21\u56de\u306e\u5951\u7d04\u66f4\u65b0\u3084\u30a2\u30c3\u30d7\u30bb\u30eb\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002CRM\u4e00\u4f53\u578b\u306eHubSpot\u306a\u3089\u3001\u9867\u5ba2\u306e\u300c\u5065\u5168\u6027\u300d\u3092\u628a\u63e1\u3057\u305f\u5148\u56de\u308a\u306e\u30d5\u30a9\u30ed\u30fc\u304c\u5bb9\u6613\u3067\u3059\u3002<\/p>\n\n\n\n

\u30fbIT\u30ea\u30c6\u30e9\u30b7\u30fc\u306b\u4f9d\u5b58\u305b\u305a\u3001\u73fe\u5834\u3067\u6539\u5584\u3092\u56de\u3057\u305f\u3044\u4f01\u696d<\/strong>
\u76f4\u611f\u7684\u306aUI\u3068\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u306e\u81ea\u52d5\u5316\u8a2d\u5b9a\u304c\u53ef\u80fd\u306a\u305f\u3081\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u52a9\u3051\u3092\u501f\u308a\u305a\u306b\u73fe\u5834\u306e\u62c5\u5f53\u8005\u3060\u3051\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u69cb\u7bc9\u30fb\u6539\u5584\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fb\u300c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u300d\u306e\u601d\u60f3\u3067\u30d5\u30a1\u30f3\u3092\u5897\u3084\u3057\u305f\u3044\u4f01\u696d<\/strong>
\u9867\u5ba2\u306b\u5f79\u7acb\u3064\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff09\u3092\u63d0\u4f9b\u3057\u3001\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3057\u306a\u304c\u3089\u4fe1\u983c\u3092\u52dd\u3061\u53d6\u308b\u3068\u3044\u3046\u3001HubSpot\u304c\u63d0\u5531\u3059\u308b\u300c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u300d\u306e\u624b\u6cd5\u3092\u4f53\u73fe\u3057\u305f\u3044\u7d44\u7e54\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n\n\n\n

\u95a2\u9023\u8a18\u4e8b\uff1a
\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f \u57fa\u790e\u304b\u3089\u5b9f\u65bd\u30b9\u30c6\u30c3\u30d7\u307e\u3067\u521d\u5fc3\u8005\u306b\u3082\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac<\/a><\/p>\n\n\n\n

Zendesk\u304c\u5411\u3044\u3066\u3044\u308b\u4f01\u696d<\/h2>\n\n\n\n

Zendesk\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7279\u5fb4\u3092\u6301\u3064\u4f01\u696d\u306b\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fb\u5927\u91cf\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u6700\u901f\u3067\u51e6\u7406\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u4f01\u696d<\/strong>
B2C\u30b5\u30fc\u30d3\u30b9\u3084EC\u30b5\u30a4\u30c8\u306a\u3069\u30011\u65e5\u306b\u6570\u767e\u301c\u6570\u5343\u4ef6\u306e\u30c1\u30b1\u30c3\u30c8\u304c\u767a\u751f\u3059\u308b\u74b0\u5883\u306b\u304a\u3044\u3066\u3001\u62c5\u5f53\u8005\u306e\u51e6\u7406\u30b9\u30d4\u30fc\u30c9\u3092\u6975\u9650\u307e\u3067\u9ad8\u3081\u308b\u305f\u3081\u306e\u64cd\u4f5c\u52d5\u7dda\u3084\u30d3\u30e5\u30fc\u7ba1\u7406\u6a5f\u80fd\u304c\u975e\u5e38\u306b\u5f37\u529b\u3067\u3059\u3002<\/p>\n\n\n\n

\u30fb\u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\uff08\u30c1\u30e3\u30cd\u30eb\uff09\u304c\u591a\u5c90\u306b\u308f\u305f\u308b\u4f01\u696d<\/strong>
LINE\u3001SNS\u3001Apple Business Chat\u3001\u96fb\u8a71\u306a\u3069\u3001\u591a\u7a2e\u591a\u69d8\u306a\u7a93\u53e3\u3092\u4e00\u3064\u306e\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u306b\u5b8c\u5168\u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u7d71\u5408\u3057\u3001\u753b\u9762\u3092\u5207\u308a\u66ff\u3048\u308b\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u3092\u5b8c\u7d50\u3055\u305b\u305f\u3044\u5834\u5408\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u30fb\u8907\u96d1\u306a\u793e\u5185\u9023\u643a\u3084\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u5fc5\u8981\u306a\u5927\u898f\u6a21\u7d44\u7e54<\/strong>
\u300c\u3053\u306e\u8a00\u8a9e\u306e\u3001\u3053\u306e\u88fd\u54c1\u306e\u3001\u3053\u306e\u30c8\u30e9\u30d6\u30eb\u306f\u3001\u3053\u306e\u30b9\u30ad\u30eb\u306e\u3042\u308b\u62c5\u5f53\u8005\u3078\u300d\u3068\u3044\u3063\u305f\u8907\u96d1\u306a\u6761\u4ef6\u5206\u5c90\u3084\u3001\u793e\u5185\u4ed6\u90e8\u7f72\u3068\u306e\u9023\u643a\u671f\u9650\uff08OLA\uff09\u3092\u53b3\u683c\u306b\u7ba1\u7406\u3057\u305f\u3044\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u4f01\u696d\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n\n\n\n

\u30fbAI\u306b\u3088\u308b\u300c\u81ea\u52d5\u89e3\u6c7a\u7387\u300d\u3092\u6700\u5927\u5316\u3057\u305f\u3044\u4f01\u696d<\/strong>
\u6570\u5146\u4ef6\u306e\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305fZendesk AI\u3092\u6d3b\u7528\u3057\u3001\u30dc\u30c3\u30c8\u306b\u3088\u308b\u81ea\u52d5\u89e3\u6c7a\u7387\u309280%\u4ee5\u4e0a\u307e\u3067\u5f15\u304d\u4e0a\u3052\u308b\u306a\u3069\u3001\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u306b\u983c\u3089\u306a\u3044\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u305f\u3044\u4f01\u696d\u306b\u9078\u3070\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u3088\u304f\u3042\u308b\u8cea\u554f\uff08Q&A\uff09<\/h2>\n\n\n\n

Q. HubSpot\u3068Zendesk\u306e\u6c7a\u5b9a\u7684\u306a\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f<\/strong><\/h3>
\n

A. \u51fa\u81ea\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/strong>
HubSpot\u306f\u300c\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u30fb\u30b5\u30dd\u30fc\u30c8\u304c\u4e00\u4f53\u3068\u306a\u3063\u305fCRM\u300d\u3068\u3057\u3066\u4f5c\u3089\u308c\u307e\u3057\u305f\u3002
\u5bfe\u3057\u3066Zendesk\u306f\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u7279\u5316\u3057\u305f\u5c02\u9580\u30c4\u30fc\u30eb\u300d\u3068\u3057\u3066\u8a95\u751f\u3057\u307e\u3057\u305f\u3002
\u3053\u306e\u305f\u3081\u3001\u9023\u643a\u91cd\u8996\u306a\u3089HubSpot\u3001\u30b5\u30dd\u30fc\u30c8\u6a5f\u80fd\u306e\u6df1\u6398\u308a\u306a\u3089Zendesk\u3068\u3044\u3046\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<\/div><\/div>\n\n\n\n

Q. HubSpot\u3068Zendesk\u306f\u3069\u3061\u3089\u304c\u512a\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/strong><\/h3>
\n

A. \u3069\u3061\u3089\u304c\u512a\u308c\u3066\u3044\u308b\u304b\u3067\u306f\u306a\u304f\u3001\u8cb4\u793e\u306e\u72b6\u6cc1\u306b\u3088\u308a\u307e\u3059\u3002<\/strong>
\u65e2\u5b58\u3067HubSpot\u306e\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd\u3092\u4f7f\u3063\u3066\u3044\u308b\u306a\u3089HubSpot Service Hub\u304c\u5727\u5012\u7684\u306b\u30b9\u30e0\u30fc\u30ba\u3067\u3059\u3002
\u4e00\u65b9\u3067\u3001\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u975e\u5e38\u306b\u8907\u96d1\u3067\u3001\u305d\u308c\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u306b\u7279\u5316\u3057\u305f\u3044\u306a\u3089Zendesk\u304c\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/div><\/div>\n\n\n\n

Q. HubSpot\u3068Zendesk\u306f\u9023\u643a\u3067\u304d\u307e\u3059\u304b\uff1f<\/strong><\/h3>
\n

A. \u306f\u3044\u3001\u53ef\u80fd\u3067\u3059\u3002<\/strong>
HubSpot\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306b\u306fZendesk\u9023\u643a\u7528\u306e\u30a2\u30d7\u30ea\u304c\u7528\u610f\u3055\u308c\u3066\u304a\u308a\u3001Zendesk\u3067\u53d7\u3051\u305f\u30c1\u30b1\u30c3\u30c8\u60c5\u5831\u3092HubSpot\u306eCRM\u5074\u306b\u540c\u671f\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u95a2\u9023\u8a18\u4e8b\uff1a
\u3010HubSpot \u00d7 Zendesk\u9023\u643a\u3011\u30e1\u30ea\u30c3\u30c8\u304b\u3089\u5177\u4f53\u7684\u306a\u624b\u9806\u3001\u81ea\u52d5\u5316\u306e\u624b\u6cd5\u307e\u3067\u5fb9\u5e95\u89e3\u8aac<\/a><\/p>\n<\/div><\/div>\n\n\n\n

Q. \u7d50\u5c40\u3001\u81ea\u793e\u306b\u306f\u3069\u3061\u3089\u304c\u9069\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/strong><\/h3>
\n

A. \u7d44\u7e54\u306e\u512a\u5148\u9806\u4f4d\uff08\u7d71\u5408\u6027\u3001\u6a5f\u80fd\u306e\u6df1\u3055\u3001\u30b3\u30b9\u30c8\u3001\u64cd\u4f5c\u6027\uff09\u306b\u3088\u3063\u3066\u63a8\u5968\u306f\u7570\u306a\u308a\u307e\u3059\u3002<\/strong>
\u3082\u3057\u300c\u81ea\u793e\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3092\u6574\u7406\u3057\u305f\u4e0a\u3067\u3001\u6700\u9069\u306a\u30c4\u30fc\u30eb\u3092\u9078\u3073\u305f\u3044\u300d\u300c\u5c0e\u5165\u5f8c\u306e\u904b\u7528\u307e\u3067\u4f34\u8d70\u3057\u3066\u307b\u3057\u3044\u300d\u3068\u304a\u8003\u3048\u3067\u3057\u305f\u3089\u3001\u305c\u3072\u4e00\u5ea6\u30ca\u30a6\u30d3\u30ec\u30c3\u30b8\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div><\/div>\n\n\n\n

\u81ea\u793e\u306e\u76ee\u7684\u306b\u5408\u308f\u305b\u3066\u9069\u5207\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5c0e\u5165\u3057\u3088\u3046<\/h2>\n\n\n\n

\u3044\u304b\u304c\u3067\u3057\u305f\u304b\uff1f
HubSpot\u3068Zendesk\u306f\u3001\u3069\u3061\u3089\u3082\u4e16\u754c\u7684\u306b\u8a55\u4fa1\u3055\u308c\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002
\u3069\u3061\u3089\u304c\u512a\u52a3\u3068\u3044\u3046\u3053\u3068\u3067\u306f\u306a\u304f\u3001\u5927\u5207\u306a\u306e\u306f\u3001\u81ea\u793e\u306e\u8ab2\u984c\u306b\u5373\u3057\u3066\u3069\u3061\u3089\u304c\u9069\u5207\u304b\u3092\u898b\u6975\u3081\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n

\u30ca\u30a6\u30d3\u30ec\u30c3\u30b8\u682a\u5f0f\u4f1a\u793e\u3067\u306f\u3001HubSpot\u306e\u5c0e\u5165\u69cb\u7bc9\u304b\u3089\u904b\u7528\u652f\u63f4\u3001\u3055\u3089\u306b\u306f\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u5168\u4f53\u306e\u6226\u7565\u7acb\u6848\u307e\u3067\u5e45\u5e83\u304f\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002
\u30c4\u30fc\u30eb\u9078\u3073\u3067\u8ff7\u308f\u308c\u3066\u3044\u308b\u65b9\u3001\u5c0e\u5165\u3092\u5931\u6557\u3057\u305f\u304f\u306a\u3044\u3068\u3044\u3046\u65b9\u306f\u3001\u304a\u6c17\u8efd\u306b\u7121\u6599\u76f8\u8ac7\u3078\u304a\u7533\u3057\u8fbc\u307f\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\n
HubSpot\u5c0e\u5165\u30fb\u69cb\u7bc9\u652f\u63f4\u30b5\u30fc\u30d3\u30b9<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"featured_media":2213,"template":"","meta":{"_acf_changed":false},"knowhow_category":[8],"knowhow_tag":[104],"class_list":["post-2210","knowhow","type-knowhow","status-publish","has-post-thumbnail","hentry","knowhow_category-hubspot","knowhow_tag-104"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t